Deploy landing pad telephone numbers and mobile & web widgets to your promotions. You can track contact requests and calls together with context information. It is easy and cost effective, so you can test and track any number of campaigns.
babelforce helps you be responsive and proactive: if a customer is expecting communication we ensure it will happen - SMS and email notifications are sent to keep conversations active. You can setup and manage proactive messaging.
Service is part of the journey and it should fit within the ongoing dialog with the customer. With babelforce you can manage everything from backbone telecommunications services to self-service applications.
All babelforce applications come with analytics to help you understand what's going on. While measuring performance is important, it is useless without a means to rapidly make changes and then iterate. This is what we make possible.