Make customer service easy.
Make growth easy.
Experience the #1 most flexible platform
for enterprise contact centers.
Call Center Software for Global Brands
Talk to your customers in the channels they choose.
Add automation anywhere in their journey with sophisticated and intuitive software for your call center.
See the rewards for yourself.
“We’ve created a customer experience that is far superior – it’s amazing. babelforce offers you pretty much anything you can imagine to fulfill your customer service needs.”
Remix
Head of Customer Service
“We love the product and the support is outstanding. Whenever we’re trying something new, the team at babelforce is there to help.”
Expondo
Head of Customer Experience
“babelforce is very easy to use. Anyone who wants to make a positive impact on customer experience will be very happy with babelforce.”
Emesa
Innovation Manager
Explore call center software for your industry
Want to know more?
Add self-service and automation to any conversation
Offer multichannel service out of the box
Create flexible customer journeys with ease
Read Our Blog
Cloud Contact Center
VoIP Phone Services: Top Reasons to Make the Switch
VoIP phone services are the future of telephony. In many countries, it’s already near impossible to get a phone line that doesn’t use internet technology
Integrated auto dialer
Keep Control Over Your Contact Center By Utilizing Call Monitoring
In this post: What is call monitoring? Why do contact centers monitor calls? What are the advantages of call monitoring? “This call may be recorded
Cloud Contact Center
Reinvent Your CRM Call Center With These Best Practices
In this post: What is a CRM call center? The benefits of implementing a CRM call center Best practices for the CRM call center Effective
Our partners
It's time to get started
When it comes to personal service, human agents are best. But for the 75% of a typical interaction that’s just routine processes? Leave it to the machines.
- Deploy over 70 languages in Conversational AI
- Automate up to 90% of tasks
- Go live in under 8 weeks
- Reach net benefit of €5 million per 50 agents