Inbound call center Automating Insurance Industry Services? Here’s What You Need to Know. There’s no doubting that 2020 was a tough ride for the insurance industry. With 2021 shaping up to be perhaps just marginally better, many industry Read More » February 24, 2021
Explainer All You Need to Know About Customer Onboarding (Plus Examples) Congratulations! You’ve just gained a new customer. Now you’ve done the hard part of encouraging someone to sign up for your product, it’s time to Read More » February 18, 2021
Explainer What is Customer Lifetime Value? The Customer Lifetime Value of a client is the amount of profit they generate for your businesses in their entire time as a client. CLV Read More » February 16, 2021