Make it happen with

The composable voice platform uniting agents and automation

Create unforgettable experiences for customers.

Voice partner of choice for Zendesk

Do your agents a favor – add enterprise telephony and VoiceBot automation to Zendesk, or to any system of record. Data and call handling in the same place = a better interaction every time.

Deploy

VoiceBots in 70+ languages.

Create

any self-service and
workflow automations.

Add

enterprise-grade CCaaS to Zendesk and other solutions.

A recipe for... Supercharged retention

Marley Spoon's recipe for retention

Marley Spoon’s customer-centric business model needed a telephony system with the flexibility to put the human voice at the center of customer engagement

"The future of CX is composable"

Save 800 hours per 
month with VoiceBot AI

Our VoiceBot understands speech and intention, giving it an unrivalled ability to handle calls alongside your agents. Customize your VoiceBot so it knows when to act independently, and when to pass the caller to a human agent.

Hear us out:

At our platform, we merge human expertise with cutting-edge technology to craft unparalleled contact center interactions. Take a moment to see what this sounds like:

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babelforce gives you the power to build the customer experiences you’ve always wanted – with tools anyone can use. If you can draw it on a whiteboard, you can build it with babelforce.

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We get results.
See for yourself.

€1m

annual savings
per 50 agents

>€3m

revenue boost from 

LTV and retention
improvements

20-40%

increase in agent
efficiency

What others say about us

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Bharat G.
Software Engineer - Retail
Professional product for adding automation to enterprise contact centres
Custom Image
11/28/2023
"Automating business calls with IVR call bots helps reduce agent handling time and move the manual routine processes to automation. Babelforce also increases business revenues by retaining big parties and freeing up customer care automatically as per the business needs."
Custom Image
Bharat G.
Software Engineer - Retail
Professional product for adding automation to enterprise contact centres
Custom Image
11/28/2023
"Automating business calls with IVR call bots helps reduce agent handling time and move the manual routine processes to automation. Babelforce also increases business revenues by retaining big parties and freeing up customer care automatically as per the business needs."
Custom Image
Bharat G.
Software Engineer - Retail
Professional product for adding automation to enterprise contact centres
Custom Image
11/28/2023
"Automating business calls with IVR call bots helps reduce agent handling time and move the manual routine processes to automation. Babelforce also increases business revenues by retaining big parties and freeing up customer care automatically as per the business needs."
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