Make it happen with
The composable voice platform uniting agents and automation
Create unforgettable experiences for customers.
Voice partner of choice
for Zendesk
Do your agents a favor – add enterprise telephony and VoiceBot automation to Zendesk, or to any system of record. Data and call handling in the same place = a better interaction every time.
Discover our Zendesk integration
We get results.
See for yourself.
€1m
annual savings per 50 agents
>€3m
revenue boost from LTV and retention improvements
20-40%
increase in agent efficiency
Customer satisfaction is what we do
What others say about us
Deploy
VoiceBots in 70+ languages.
Create
any self-service and
workflow automations.
Add
enterprise-grade CCaaS to Zendesk and other solutions.
Find out more about the babelforce platform
Save 800 hours per month with VoiceBot AI
Our VoiceBot understands speech and intention, giving it an unrivalled ability to handle calls alongside your agents. Customize your VoiceBot so it knows when to act independently, and when to pass the caller to a human agent.
Hear us out:
Hold music shouldn’t be the first thing your callers hear. Greeting them with a VoiceBot AI is a better look for your business, and a better experience for your customers.
Marley Spoon’s recipe for customer retention
Marley Spoon needed a telephony system with the flexibility to put the human voice at the center of customer engagement.
How to hack agent productivity with psychology
5 science-backed strategies to help agents be more productive, more motivated, and more likely to stay for the right reasons.
babelforce gives you the power to build the customer experiences you’ve always wanted – with tools anyone can use. If you can draw it on a whiteboard, you can build it with babelforce.
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