what is CTI

What is CTI?

CTI stands for Computer Telephony Integration or Computer Telephone Integration. In practice, CTI means ‘computerizing’ or ‘automating’ some part of a phone call. The purpose of CTI is making call handling...

Read More
What is VoIP

What is VoIP?

What is VoIP? At the most basic level, VoIP can be described as the general term for making and receiving phone calls over the internet. Below we’ll talk about how...

Read More