Inbound call center
Does AI Have a Place in Inbound Call Center Software?
Call centers are always looking for ways to improve the customer experience while increasing efficiency. One of the most effective ways to do this is
Jack started as our #1 freelance writer back in 2016 and is now Head of Content. He’s starting to get the hang of blogging and reckons he can explain No-Code automation to *anyone*.
Call centers are always looking for ways to improve the customer experience while increasing efficiency. One of the most effective ways to do this is
Co-browsing, also known as collaborative browsing, is when a customer and an agent navigate the web or an app together to solve issues. The way
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