
Blog


5 Predictions for CX, Marketing and Sales in 2021
Jack Barton
November 12, 2020

7 Lessons from Gartner’s AI Hype Cycle 2020
Jack Barton
November 5, 2020

Even 100% Virtual, We’re Still Excited for C&CCE 2020!
Jack Barton
October 29, 2020

What is Speech Recognition? (It’s Not What You Think!)
Jack Barton
October 22, 2020

CRM Automation – What is it and How do I do it?
Jack Barton
October 20, 2020

34 Key Contact Center Stats – Track Your Success in 2021
Jack Barton
October 20, 2020

SMS Marketing – Surely it’s Not Still Relevant, Right?
Jack Barton
September 24, 2020

IVR Solutions Are Idiots Without Context. Let’s Give Them Context.
Jack Barton
September 17, 2020

What’s TTS Doing for Contact Centers? (Why we Love Text-to-Speech!)
Jack Barton
September 10, 2020