5 Ways to Maximize Customer Loyalty
Jack Barton
July 2, 2020
Blog
How to Turn NLU Into Your Best Agent Productivity Tool
Jack Barton
June 25, 2020
Customer Feedback 101 – 4 *Simple* Contact Center Management Tips
Jack Barton
June 19, 2020
The CX Stats Shaping Your Contact Center Services (like it or not…)
Jack Barton
June 11, 2020
How Delta Saves $5Million a Year With Conversational IVR Service
Jack Barton
June 4, 2020
Too Many Calls? Here’s How to Stop Your Contact Center Collapsing
Jack Barton
May 28, 2020
NLP and NLU – What’s the Difference? (IVR Technologies Defined!)
Jack Barton
May 21, 2020
Yes! Conversational IVR *Is* the Next Step For IVR Services
Jack Barton
May 14, 2020
SMS is the Unsung Hero of Call Center Technology! Here’s Why…
Jack Barton
May 5, 2020
Better FCR? 5 Call Center Solutions to Help Callers, First Time!
Jack Barton
April 30, 2020