There are a lot of ways to explain customer journey orchestration. Most of them are confusing. Is that because customer journey orchestration itself is confusing?
Put all the functionality of the babelforce platform right at the heart of your Freshdesk customer support software. At babelforce, we just love to integrate.
Running your contact center operations with a platform like Zendesk is an important step towards embracing the API economy. But if you take this step
We’ve all worked on a project which starts with utopian visions, then quickly gets out of hand when the nitty gritty details are encountered. When