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– Early Access Program

AI Agent Platform

Describe the process. Build the agent. Control stays with you.

Join our Early Access Program and turn your workflows into AI agents handling real calls and chats.

Join the Early Access Program

From process to working agent

Build AI agents conversationally 

Describe your process in plain language, and it becomes a working agent. Then optimize it with built-in A/B testing. 

Safe, rule-bound AI 

Create agents that are adaptable in conversation, but entirely rule-bound about following your processes. 

Runs in your world 

Deploy inside your existing systems and call flow – no migration, no new platform. 

Build AI agents conversationally

Describe your process in plain language, and it becomes a working agent. Then optimize it with built-in A/B testing. 

Safe, rule-
bound AI 

Create agents that are adaptable in conversation, but entirely rule-bound about following your processes. 

Runs in your world 

Deploy inside your existing systems and call flow – no migration, no new platform. 

AI agents for voice and chat – running on your processes, from start to finish 

Describe your process in everyday language – what data to collect, what questions to ask – and that description immediately becomes an agent ready to handle customer interactions.

Here’s what makes it different 

Here’s what makes it different 

The words your AI agents use aren’t scripted; they can adapt based on each customer conversation, bringing the best of human-to-human service. 

But the process the agent follows is 100% fixed and deterministic. There is no scope for deviation or hallucination, making this the ideal solution for calls that already follow a tightly defined process. 

  • Utilities

Meter reading submissions, account updates, outage reports: high automation, minimal judgment required.

  • Insurance

First notification of loss, policy renewals, claim status: defined steps, clear end point.

  • E-commerce

Order status, returns, delivery updates: repeatable requests with a known shape

  • Financial services

Balance checks, transaction disputes, card freezes: routine requests with a clear start and end.

  • Travel & Tourism

Booking changes, cancellations, check-in queries: repeatable, rule-bound, high volume.

  • BPO

Any client process that’s documented and repeatable, running as a conversation instead of a script.

  • Telco

Plan changes, outage status, SIM swaps: defined outcome.

  • Technology

Account resets, license queries, ticket status: process-shaped support, not judgement calls.

What stops it going off-script?

What stops it going off-script?

The AI can’t mark a task complete until your process confirms every required step is met – it can’t skip, guess, or improvise past what’s defined.

Can I see what it actually said?

Every conversation is recorded in full, so nothing the AI agent does or says is a black box after the fact.

What happens when someone changes the agent?

Every edit to an agent is versioned – you always know what changed, when, and who made the change.

Whose data and rules is it actually using?

It works from your own systems, knowledge, and process – not a vendor’s canned bot or a shared model behind the scenes.

What if it doesn't know the answer?

Your AI hands off to a person with full context captured, rather than guessing or looping the caller. Then, it flags the knowledge gap to populate so it’s better prepared next time.

Is this replacing my team?

No – it takes the high-volume, process-shaped calls off their plate so they’re free for the ones that need judgment.

What stops it going off-script?

The AI can’t mark a task complete until your process confirms every required step is met – it can’t skip, guess, or improvise past what’s defined.

Can I see what it actually said?

Every conversation is recorded in full, so nothing the AI agent does or says is a black box after the fact.

What happens when someone changes the agent?

Every edit to an agent is versioned – you always know what changed, when, and who made the change.

Whose data and rules is it actually using?

It works from your own systems, knowledge, and process – not a vendor’s canned bot or a shared model behind the scenes.

What if it doesn't know the answer?

Your AI hands off to a person with full context captured, rather than guessing or looping the caller. Then, it flags the knowledge gap to populate so it’s better prepared next time.

Is this replacing my team?

No – it takes the high-volume, process-shaped calls off their plate so they’re free for the ones that need judgment.

Built-in control

Your AI agent knows only what it needs to

Agents draw on your accounts, policies, and systems – but only what the current step actually requires.

Nothing changes without sign-off

Test every version before it goes live. When something fails, the system proposes a fix, and you approve it.

Full audit trail

Every conversation recorded, every agent version tracked.

Your AI agent knows only what it needs to

Agents draw on your accounts, policies, and systems – but only what the current step actually requires.

Nothing changes without sign-off

Test every version before it goes live. When something fails, the system proposes a fix, and you approve it.

Full audit trail

Every conversation recorded, eerie agent version tracked.

Up to 85%

Of high-volume, process-bound interactions resolved without a human – based on babelforce’s own automation benchmarks.

Faster by design

Minutes become seconds on process-bound calls. Agents stop processing and start deciding.

Extended availability

With no queue, on the calls that already follow a defined process.

Register for Early Access

Be one of the first in our small early access cohort to build AI agents conversationally, ahead of general release.

We’re limiting how many new users we bring on, so you get direct access to our product team – starting with the process you want it to run.