Resources

Get the guide to babelforce for Zendesk

Everything you need for outstanding customer service on the phone, in your ticketing system. From the voice partner of choice for Zendesk.

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About this ebook

Learn how you can give you customers the gift of undivided attention. Trust us, they'll notice. And it all starts when you:

  • Add a high quality voice channel to Zendesk so your customers can always reach you
  • Automate Zendesk ticketing and boost agent efficiency 40%
  • Give customers an easier route to what they need with composable IVR and VoiceBot AI for Zendesk

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An illustration of a baseball player next to the title 'How to hit a home run with partial automation'
  • eBooks

How hit a home run with partial automation

What does baseball's most impressive comeback have to do with contact center automation? It's all about finding overlooked value.
The chaotic leader's guide to call center harmony
  • eBooks

The chaotic leader's guide to call center harmony

Learn how four real companies have brought simplicity and accuracy to their call centers in the face of rising call complexity.
Customer service kit
  • eBooks

Customer service personalization starter kit

Learn how successful businesses around the world bring personalization to life.
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