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How much of your agent’s day just... disappears?
babelforce | AI Summarization
You lose 12% of each agent's day to after-call wrap.
Here is how you'll get it back.
What's inside
01
How much time and money does wrap-up cost you?
02
Why is post-call admin the line item you never budget for?
03
How can AI call summarization work inside your existing setup?
Up to 12% of every agent's working day is lost
After-call wrap-up is more time consuming than you might realize – writing notes, tagging, translating, closing tickets is hugely expensive. This guide breaks down what that time is really costing you, and how automated call summarization recovers it.
Up to 12% of every agent's working day is lost
Up to 15% of every agent's working day is lost
After-call wrap-up is more time consuming than you might realize – writing notes, tagging, translating, closing tickets is hugely expensive.
Up to 20% of every agent's working day is lost
After-call wrap-up is more time consuming than you might realize – writing notes, tagging, translating, closing tickets is hugely expensive. This guide breaks down what that time is really costing you, and how automated call summarization recovers it.
Download to read more
Up to 12% of every agent’s day disappears after the call – writing notes, tagging, translating, closing out tickets. This guide puts a real number on what that’s costing your operation, and shows how AI call summarization gives that time back.
Bring your own figures, your wrap-up problem, your ticket setup… we’ll help you see what summarization recovers and what it looks like running inside the contact center you already have.
