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You. Berlin. Europe’s
Biggest Call Center Event.

Join us in Berlin for the most significant call center event in Europe. Claim your free ticket, meet our team, and discover the CCaaS platform that lets you build voice experiences as easily as digital ones.

Why do 8000+ people
visit CCW every year?

Open your calendar and mark the last week of February – CCW Berlin is where you need to be. The most energetic and content-rich event in the call center industry takes place over 3 days in February and brings together 200+ vendors showcasing the latest contact-center solutions and services.

3 reasons to meet the babelforce team

Take the mystery out of voice

Voice is the toughest channel to manage. It breaks first, fixes slowest, and impacts customers most – often for reasons that aren’t obvious. Bring us your toughest, most confusing voice and telephony challenges. 99 times in 100, we can shine a light on the underlying problem, and define a workable solution.
Book a demo to learn more

Untangle your tech stack

Spaghetti. That’s the picture we get from the 100s of contact centers we meet with. Their tech stack is a confused mess – legacy systems, cloud platforms, and no integration in sight. But that’s our forte. So take a chance, and ask our experts how we’d untangle your spaghetti systems.
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Find quick wins to big problems

When you meet our solution consultants, engineers, and product developers, they are going to give you advice for free. We can’t stop them; they just love what they do. Even a 10-minute conversation will reveal a hidden bottleneck, a broken workflow, or an automation waiting to happen… so it is for sure worth talking to them. 
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What does 
babelforce excel at?

We’re a CCaaS platform with a simple goal: to help you run your call center, your way.

That means giving you the tools to shape every journey, automate with confidence, and connect data across the platforms that matter. CCW is the perfect place to explore what flexible and integrated telephony looks like – and how it can reshape your service in ways your current setup never will.

Book a demo to learn more

Here’s what we deliver

increase in
agent availability
0 %
 Reduction in AHT
0 %
saving per 50 agents
€ 0 m
per month saved with automation
0 h

What others say about us

“In the past, I’d have to ask someone to make changes for me, and it could take days. Now, I have the control to react instantly, which is a huge advantage for us. We’re growing by 15% in revenue every year, but we don’t need to hire 15% more staff to keep up with the demand.”
- Bergfreunde
- Bergfreunde
"What appealed to us about babelforce was that we could do everything on our own. We liked the opportunity to do as many tasks as possible by ourselves.”
- Stadtwerke Hamm
- Stadtwerke Hamm
“Having the functionality and the flexibility of babelforce is really, really powerful. And what I think is really good about babelforce is the level of support you can get alongside the flexibility.”
- Marley Spoon
- Marley Spoon
"The implementation was so easy. In the very beginning, we had lots of ‘software islands’ and it was not possible to see how the customer was doing. But now we have one system for everything. Every Orgadata person benefits from babelforce.“
- Orgadata
- Orgadata
“In the past, I’d have to ask someone to make changes for me, and it could take days. Now, I have the control to react instantly, which is a huge advantage for us. We’re growing by 15% in revenue every year, but we don’t need to hire 15% more staff to keep up with the demand.”
- Bergfreunde
- Bergfreunde
"What appealed to us about babelforce was that we could do everything on our own. We liked the opportunity to do as many tasks as possible by ourselves.”
- Stadtwerke Hamm
- Stadtwerke Hamm
“Having the functionality and the flexibility of babelforce is really, really powerful. And what I think is really good about babelforce is the level of support you can get alongside the flexibility.”
- Marley Spoon
- Marley Spoon
"The implementation was so easy. In the very beginning, we had lots of ‘software islands’ and it was not possible to see how the customer was doing. But now we have one system for everything. Every Orgadata person benefits from babelforce.“
- Orgadata
- Orgadata

Meet the talented team at CCW

Pierce Buckley

CEO & Co-founder

Artam Künzner

Presales Consultant

Agata Kmiec

Head of Customer Success

Christina Dechent

Technical Product Manager

Mira Trmkoli

Implementation Specialist

Agata Kmiec

Head of Customer Success

In collaboration with

Get your free CCW ticket– come talk to the voice experts

We’re giving away a limited number of CCW tickets – grab yours and use the event to get clarity on your toughest voice, routing, and integration challenges.

Bring your questions, your bottlenecks, your architecture diagrams… we’ll help you make sense of it all and show you what modern, flexible telephony can really do for your business.