Places are limited and designed for Directors, C-suite executives, and senior leaders responsible for shaping strategy and driving customer experience, operations, and transformation.

This isn’t just a day on the course — it’s a chance to step back from day-to-day operations and engage with the bigger questions shaping customer experience today.

Our CEO-led expert session will dive into the most pressing challenges in CX, from rising customer expectations to the real-world impact of AI. Expect grounded perspectives, practical examples, and honest discussion about what’s working and what isn’t.

You’ll walk away with:

• A clearer view of how AI is reshaping CX today
• Actionable ideas to improve efficiency, personalization, and scalability
• Insight into common pitfalls and how to avoid them
• Fresh perspectives from peers facing similar challenges

Expert tuition is included, with professional golf coaches guiding you on the driving range and putting green — helping beginners learn the basics and experienced players refine their skills.