Blog
The stores swapping artificial for actual intelligence
Lake Falconer
November 15, 2023
What is VIP call routing
Lake Falconer
November 14, 2023
What is customer satisfaction (CSat)? And how to measure it
Lake Falconer
October 24, 2023
So verhindern Sie Agenten-Burnout in Ihrem Contact Center
Melissa Kalmer
October 23, 2023
So finden Sie heraus, ob Sie einen VoiceBot benötigen
Melissa Kalmer
October 20, 2023
babelforce Named a Cool Vendor in the 2023 Gartner® Cool Vendors™ in Composable Customer Engagement Platforms report
Lake Falconer
October 3, 2023
How to use the world’s #1 CRM for your specialized CX use case
Lake Falconer
September 5, 2023
Was ist Anrufflüstern? Der heimliche Helfer des Callcenter-Agenten
Melissa Kalmer
August 8, 2023
babelConnect + Salesforce: Herausragende Omnichannel-CX (mit Automatisierung)
Melissa Kalmer
August 7, 2023