Platform

Your ideas. Our platform

All the infrastructure and integrations for your communications
From each platform layer call processes on babelforce make use of its elements to connect to the right people in
your business. All the power of a cloud communications platform, with unrivaled telephony infrastructure.
1 0
interactions per year
1 0
minutes per month
1 0
device registrations
Communication Solutions

Cloud call center platform

Outbound calls

Skills based routing

SIP Softphone or any device

Call Flows and Process Logic

IVR systems

Call routing and queueing

Call center scheduling

Business process logic

Cloud Based Data Integration

Rest API power

Real-time notifications

Integrations with other tools

Call center reporting

All Telephony Infrastructure

SMS conversations and automations

International numbers

Premium VoIP call quality

Call recording and PCI DSS compliance

Build any call handling process with no coding needed!

Related Posts

Resources

babelforce Resources Find out what babelforce has been up to. Select a categoryArticlesCustomer StorieseBooksEventsOn-demand WebinarsQuick GuidesVideos Select a topicbabelforce PlatformContact Center ManagementConversational AICustomer Service AutomationCX

Read More »