Our Solution Is Designed Around Three User Experiences

@babelforce is a No-Code platform that provides customer experience “Lego blocks” that you put together to build customer service processes.

In a nutshell, this is what we promise our customers:

Whatever ideal process you can draw on a whiteboard, you can build 95% of it quickly and without any code

Here’s what it looks like on the ground for your team:

1. The builders:

They plug together No-Code  Lego blocks to build out new and improved processes, like automated call routing, virtual queueing, or offering WhatsApp automation.

2. The managers:

They oversee new business initiatives, all using the same platform, which are fast, flexible, and don’t require new IT projects.

3. The agents:

They interact with customers without the frustrations of fighting with different tools or manually seeking out data.

Each of these personas can learn, in just a couple of hours, to work in a simpler, more independent and more flexible way.

Feel free to reach out to me with your questions about how we help organizations solve their burning problems with a few No-Code Lego blocks.

#CX #CustomerExperience