Phone Integration Problems with Salesforce

Phone Integration Problems with Salesforce

Phone Integration Problems with Saleforce

Your Salesforce/telephony integration is potentially dropping your customer LTV.

Here’s how:

Salesforce is a powerful tool, but most Salesforce/telephony (and messaging) integrations are too simple to match up to it.

They don’t allow you to dynamically look up a custom object in Salesforce during the IVR to make a clever decision.

That’s the difference between retaining a customer who’s trying to cancel their order and having them wait on the line for 5 minutes and then cancel it anyway.

This could dramatically affect your company’s LTV.

Here’s how @babelforce solves this problem:

We help companies create processes between telephony, messaging, and any other channel with our No-Code process automation creator.

You can do almost anything you can imagine with the Salesforce API – without coding.

We also ensure the reliability and quality of your audio calls.

That’s how we enable you to get the most out of the already large investment in your Salesforce.

And you don’t even have to spend extra money because you already have telephony and messaging costs one way or the other.

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