Wrestling with old IVR? Struggling to guide agents?
Making things easy for customers and agents: Our 45 minute webinar covers the business benefits and practicalities of doing both. Learn how to move the dial on big CX and service challenges.
babelforce CEO Pierce Buckley and Awaken Intelligence CEO Simon Black walk through the challenges, business benefits and do a live demo of how to create satisfying automated calls and agent interactions.
Pierce Buckley
CEO & Co-founder at babelforce
Simon Black
CEO at Awaken