Is WhatsApp on your radar? More and more companies are embracing WhatsApp as an essential customer service channel.
Take RentMantra for example; they implemented WhatsApp to give customers more direct access to services, and have seen a 15% increase in sales*.
Why are others unsure about taking that first step?
Two experts in this field – Jonathan Baer and Pierce Buckley – discuss the “how” and the “why” of using WhatsApp for customer services.
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