Pricing

Call center pricing allows you to build any telephony services you like with its most flexible pricing packages.

  • babelForYou
    • 29 per user per month
    • The most flexible call center solution imaginable. No matter whether you have 5 or 5000 agents, in one call center or spread across the globe, with babelForYou you can configure everything you need.

      • (minimum 5 users)
      • Multiple inbound call experiences 
      • International inbound numbers and conditional routing
      • Create routing based on business hours and your business rules
      • Queues – create and manage call queues
      • IVR – create flexible call flows
      • Ticketing system integration 
      • Dynamically control flows and integrations 
      • Availability and presence management
      • Connect mobile, softphone or any IP phone device
      • Add-on capability for CRM systems
      • Phone call-back
      • Voicemail to ticket integration
      • SMS communication
      • Record calls, PCI compliant with local regulation
      • API
      • Carrier-grade telecoms

    • Free trial
Best Choice
  • babelFlex
    • 49 per user per month
    • babelFlex is the package for bigger contact centers and sales organizations where even more flexible integration is required. babelFlex gives you the power to solve big compliance and process problems while optimizing your CX

      • (minimum 25 users)
      • all babelForYou features and …
      • Recording control and compliance 
      • Add your own telecoms operator 
      • Bring your own SMS operator 
      • Flex your teams 
      • Sales and outbound automation
      • Presence and messaging 

    • Free trial
  • babelEnterprise
    • >> Call us ...
    • Do you need something special? Compliance or transformation project, deeper integration with your processes …? You can do it all on babelforce.

      • all babelFlex features and …
      • Integrate websites and webtools 
      • Integrated chat 
      • Applications that work with your integrations
      • Integrate other systems: CRM, Helpdesk, BI
      • Assigned customer success team 
      • Dedicated support plans
      • Your own call plans

About Call Center Pricing and Packages

 

The packages are built on each other and you don’t even need to choose one to get started!

There is no lock-in – either babelforce does what you need or not – you can try it at no risk and no upfront cost.

Try it for free and get the setup you need.

 

Start a free trial, choose a package later!