Effortless customer service where your customers are
Customer services, the way you always imagined them
Create any customer experience with simple, intuitive tools
Automate key tasks by adding pre-built babelforce functions to your workflows
Link up the power of every tool and channel you rely on, whether in the cloud or on-site
The #1 most flexible platform for contact center service
Automate without writing any code
babelforce power wherever you need it
Simply add the babelConnect app to the tools and interface you already use, and get full babelforce functionality.
At all times.
Read Our Blog
In this post: Average Handling Time Customer Satisfaction Service Level First Contact Resolution Call Abandonment Rate Percentage of Calls Blocked Call Transfer Rate Wrap-up Time