automated services Tag

Explainer IVR

What is IVR

Interactive Voice Response (IVR) is a technology that allows callers to interact with an automated voice service. Using either speech or the dial pad of their phone, callers make selections...

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Automated debt recovery calls

Why Automate Debt Recovery Calls?

Recovering overdue payments is not the most glamorous part of doing business. There’s no denying that it can be awkward, and changes the dynamic between client and provider. Nonetheless, it's...

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