call routing Tag

Dialer - increase call quantity

Increase quantity of outbound calls

One of the most powerful tools in a contact center’s arsenal is the dialer. Not necessarily the dialer itself - that is just one component. But a high-quality dialer deeply...

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What is a dialer

What is a dialer?

At the most basic level, a dialer is a system that places outbound calls from a contact center to customers. The aim is to reduce the cost of placing phone...

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