How to Make Life Easier for Call Center Agents (Plus 7 Examples)
Employee turnover in customer service is a major challenge. And call center agents have a higher average voluntary turnover rate than any other job role.
Employee turnover in customer service is a major challenge. And call center agents have a higher average voluntary turnover rate than any other job role.
Customer service is all about change. You know what customers wanted yesterday – maybe you know what they want today. Do you know what they’ll