Sales acceleration is about making every part of the sales processes faster. The sales function of any company involves numerous complex interactions and systems. A sales acceleration initiative aims to maximise...
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Put all the functionality of the babelforce platform right at the heart of your Freshdesk customer support software. At babelforce, we just love to integrate. Our goal is to make it...
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Let's talk about integrated systems, and how the best in the business automate call scheduling. My work takes me to a lot of call centers, and I get to see many...
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How do you feel about your business's legacy systems? Is it a big weight you're dragging around? Or the faithful old steam engine driving your processes? Talk to enough executives and...
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Every year we ask hundreds of CIOs a simple but important question: How can you be sure that your technology strategy is right for customer service and sales? It's hard for CIOs...
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