integrations Tag

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Get Ambitious with No-Code Automation

Call Center technology upgrades are often hampered by the same old issues: the high cost of integrating systems, and the need to work within the limited processes those systems offer. In...

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Outsource Resources and Tech

Growing Pains? Outsource Resources and Tech

Sitel and babelforce have teamed up to help fast-growing companies scale personnel and processes with minimal effort. Rapid business growth presents companies with numerous complex issues to tackle, and the right...

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SaaS Straitjacket

The SaaS Straitjacket and How to Escape it

Saas (Software as a Service) should ideally make life easier – but can choosing the wrong SaaS product actually restrict companies and limit their resources? There's no doubt that SaaS products...

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