ivr Tag

Explainer IVR

What is IVR

Interactive Voice Response (IVR) is a technology that allows callers to interact with an automated voice service. Using either speech or the dial pad of their phone, callers make selections...

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IVR Technology

What is IVR Technology?

The telecoms world is a multiple offender when it comes to acronyms: SIP, RTP, PBX, ACD - the list goes on. One which is very commonly used is IVR (Interactive...

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