What is No-Code Development? (And Why Should You Use it?!)
Wouldn’t it be great if the senior decision makers in your team had the ability to design and build new customer services? They’d be able
Wouldn’t it be great if the senior decision makers in your team had the ability to design and build new customer services? They’d be able
Sales acceleration is about making every part of the sales processes faster. The sales function of any company involves numerous complex interactions and systems. A sales
Call Center technology upgrades are often hampered by the same old issues: the high cost of integrating systems, and the need to work within the
Saas (Software as a Service) should ideally make life easier – but can choosing the wrong SaaS product actually restrict companies and limit their resources?
Caller experiences and overall customer experience is already benefiting from call center software joining the API Economy. babelforce’s no-code call process platform allows customer service
Caller experiences are often broken – the research is clear on this. People complain frequently about the same issues: waiting too long, transfers and low
No-code process automation allows babelforce contact centers to offer truly omnichannel services. By simplifying difficult call actions and data integration, automating core contact center processes