Omnichannel vs. Multichannel: How And Why You’ll Switch.
Once upon a time, setting up customer services meant providing a phone number. And maybe a postal address for actual paper letters. For a
Once upon a time, setting up customer services meant providing a phone number. And maybe a postal address for actual paper letters. For a
True story: I was about to start an 18-hour multi-transfer plane journey when I noticed a suspicious transaction on my banking app. I contacted the