ISDN and PSTN Support is Ending: Here’s How to Stay Ahead of the Change
In this post: What is PSTN? What is ISDN? Why are phone lines ‘going fibre’? What support is available for the switch? What are other
In this post: What is PSTN? What is ISDN? Why are phone lines ‘going fibre’? What support is available for the switch? What are other
In this post: What is speech recognition? Speech recognition terminology Is speech recognition a dated term? Why do businesses want voice-based tools? What is speech
Network optimization and the right device setup results in high quality audio for calls. This is essential – you cannot sell or serve through noise.
The smartphone has given young consumers access to support and services via multiple channels, the ability to switch channels quickly, and 24/7 reachability. Here are
Large businesses have certain requirements when it comes to their call handling processes. Implementing new teams of customer support or sales agents, or expanding existing ones,