Adopting cloud call center infrastructure should be straightforward. But, when a business chooses the wrong vendor, they can get trapped with a solution that limits call quality
Large businesses have certain requirements when it comes to their call handling processes. Implementing new teams of customer support or sales agents, or expanding existing ones,
Phone systems are usually a mixed bag. Your business probably has lots of deskphones, mobiles and other phone devices in active use. Any business that
What is VoIP? At the most basic level, VoIP can be described as the general term for making and receiving phone calls over the internet.
Getting high call quality is not something that just happens on its own. We help all sorts of companies to optimize their voice telephone quality and reliability: whether