3 Ways to Slash Abandoned Calls to Your Contact Center *Now*
What actually happens when your customer abandons a call? Do they just… solve their own problem? Somehow I doubt it. Best case scenario? They call
What actually happens when your customer abandons a call? Do they just… solve their own problem? Somehow I doubt it. Best case scenario? They call
Do you like waiting in line? I sure don’t. Worse than just the waiting part is not knowing how long you will be there. Even