Your customers use WhatsApp… Why doesn’t your business?
Is WhatsApp on your radar? More and more companies are embracing WhatsApp as an essential customer service channel.
Take RentMantra for example; they implemented WhatsApp to give customers more direct access to services, and have seen a 15% increase in sales*.
Why are others unsure about taking that first step?
Two experts in this field – Jonathan Baer and Pierce Buckley – discuss the “how” and the “why” of using WhatsApp for customer services.
Pierce Buckley
CEO & Co-founder
babelforce
Jonathan Baer
Key Account Manager
Vonage
*Source: https://www.facebook.com/business/success/rentmantra