Focus on the customer
Get your Zoho Desk connected to all your calls in minutes
Integrate Inbound Calls with Tickets
As soon as customers call your numbers, each team member who is selected to take the call sees the contact details displayed in the Zoho Desk interface. Your agents have the real-time information they need to deliver outstanding customer experiences. The integration calls are logged automatically and can be linked to tickets easily during or after the call. Inbound contacts are delivered via conditional and skills-based routing.