Create and automate services with intuitive call center software tools, in any channel your customers choose.
Simply add the babelConnect app to the tools and interface you already use, and get full babelforce functionality.
If you follow customer service trends, you’ll notice that even though consumers consistently report low satisfaction with the technology, the market for IVR systems continues
There has been a trend over the last decade to nominate the current year “the worst ever”. Divisive politics play a part, as well as
Nothing kills call center efficiency more than when calls get sent to the wrong place. When this happens, your business (and customers) waste a ton
Book your demo now and discover the #1 most flexible cloud call center solution
for enterprise businesses.