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In this post-mortem of a #service & fulfilment fail, we see how a single error compounded with a poor recovery in t… https://t.co/DLm01Y2XMD
Useful tips on budgeting and business case for the #cctr from @callcentrehelp. On point 11, yep I would also use l… https://t.co/8Bui9lJudm
Millions in net benefit can be realised by deploying #nocode #automation to integrate systems in your #CCTR. So ach… https://t.co/YBqsaNjnhW
If you can whiteboard your ideal #CX, then you can achieve it. There are no #integration or technical barriers. Eve… https://t.co/fcROcSZWFI

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