babelforce is a global cloud communications platform focussed on no-code integration and automation. It allows non-technical people to build even the most complex of integrated processes.
babelforce is a global cloud communications platform focussed on no-code integration and automation. Build and manage any call handling process. Leverage our global telecommunications infrastructure to offer premium call quality. Connect your devices, channels and integrate your core business tools – no coding required.
babelforce is a global cloud communications platform focussed on no-code integration and automation Build and manage any call handling process. Leverage our unique multi-carrier telecoms network to offer premium call quality and connect your devices. Any combination of SIP clients, softphones and deskphones can be joined up, allowing you to offer a truly connected VoIP service across your teams.
Measure all aspects of your phone service with deep integrations to other business tools – no coding required. Our open API allows you to perform any pre-built or customized action in your Helpdesk, CRM, KPI or BI dashboard. Make sure your customers get to the right agent by designing end-to-end caller journeys with apps for IVR, queueing, routing and scheduling.
The babelforce platform can be customized for your core business needs. Blend integrated outbound calling with
skills-based routing for inbound calls. Set recording controls for compliance requirements or automate your support with triggered SMS and dynamic IVR systems. Your existing resources and call handling processes are combined and managed from one platform..