Make customer service easy.
Make growth easy.
Transform your service with the most flexible platform for enterprise contact centers.
Automate, and focus on what matters
babelforce empowers you to free agents from repetitive (and boring!) tasks.
Streamline their workflows and let them focus on providing truly outstanding customer service.
See the rewards for yourself.
Integrate systems. Connect people.
When information arrives in the right place at the right time, you can do something amazing for your customers.
You can make them feel like the experience was crafted just for them.
“We’ve created a customer experience that is far superior – it’s amazing. babelforce offers you pretty much anything you can imagine to fulfill your customer service needs.”
Remix
Head of Customer Service
“babelforce is very easy to use. Anyone who wants to make a positive impact on customer experience will be very happy with babelforce.”
Emesa
Innovation Manager
Explore call center software for your industry
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Add self-service and automation to any conversation
Offer multichannel service out of the box
Create flexible customer journeys with ease
Read Our Blog
Call Center Management
How to use the world’s #1 CRM for your specialized CX use case
With budgets getting tighter and operating costs getting higher, contact centers need to get the most out of every investment they make. This is especially
No-Code automation
How to figure out if you need a VoiceBot
You’re not imagining it. We’re at an AI tipping point. Half the world is rhapsodizing The other half is doom mongering about what humanity will
News
babelforce x Ultimate = Partnering up to provide a humanized approach to omnichannel automation
This blog was originally published by our friends at Ultimate over on the Ultimate blog. Omnichannel is getting more and more important. By partnering with our
Our partners
It's time to get started
When it comes to personal service, human agents are best. But for the 75% of a typical interaction that’s just routine processes? Leave it to the machines.
- Deploy over 70 languages in Conversational AI
- Automate up to 90% of tasks
- Go live in under 8 weeks
- Reach net benefit of €5 million per 50 agents
