Make it happen with

The composable voice platform uniting agents and automation

Create unforgettable experiences for customers.

Voice partner of choice for Zendesk

Do your agents a favor – add enterprise telephony and VoiceBot automation to Zendesk, or to any system of record. Data and call handling in the same place = a better interaction every time.

Deploy

VoiceBots in 70+ languages.

Create

any self-service and
workflow automations.

Add

enterprise-grade CCaaS to Zendesk and other solutions.

A recipe for... Supercharged retention

Marley Spoon's recipe for retention

Marley Spoon’s customer-centric business model needed a telephony system with the flexibility to put the human voice at the center of customer engagement.

what can we learn from big ai blunders

What can we learn from big AI blunders?

If your AI goes rogue it can attract embarrassing media coverage of your brand.
Here are some lessons we can learn from high-profile AI blunders.

Save 800 hours per month with VoiceBot AI

Our VoiceBot understands speech and intention, giving it an unrivalled ability to handle calls alongside your agents. Customize your VoiceBot so it knows when to act independently, and when to pass the caller to a human agent.

Hear us out:

Hold music shouldn’t be the first thing your callers hear. Greeting them with a VoiceBot AI is a better look for your business, and a better experience for your customers.

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babelforce gives you the power to build the customer experiences you’ve always wanted – with tools anyone can use. If you can draw it on a whiteboard, you can build it with babelforce.

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We get results.
See for yourself.

€1m

annual savings per 50 agents

>€3m

revenue boost from LTV and retention improvements

20-40%

increase in agent efficiency

What others say about us