The partnership between Vonage and babelforce provides enterprises with a flexible platform for contact centers which focuses on omni-channel communication to improve customer experience and engagement.
With Vonage Communications APIs integrated into babelforce platform, enterprises can provide omni-channel communication to their customers to enhance overall customer experience and improve customer satisfaction.
Vonage, (Nasdaq:VG) a global cloud communications leader, helps businesses accelerate their digital transformation. Vonage’s Communications Platform is fully programmable and allows for the integration of Video, Voice, Chat, Messaging and Verification into existing products, workflows and systems. Vonage’s fully programmable unified communications and contact center applications are built from the Vonage platform and enable companies to transform how they communicate and operate from the office or anywhere, providing enormous flexibility and ensuring business continuity.
Vonage Holdings Corp. is headquartered in New Jersey, with offices throughout the United States, Europe, Israel and Asia. To follow Vonage on Twitter, please visit www.twitter.com/vonage. To become a fan on Facebook, go to facebook.com/vonage. To subscribe on YouTube, visit youtube.com/vonage.
Vonage Communications APIs help growing startups and agile enterprises enhance customer experience and realise new business outcomes at scale. With the most comprehensive suite of communication channels, a global platform and expert support, you can abstract the complexity of communications and innovate faster. Find out more here!