🔴 Live Webinar
How to turn market pressure
into CX diamonds
Two thirds of businesses fail on consumer expectations.
How are you going to stay in the one third that succeed?
06 June 2024, 11 am CET
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Are you a Nokia in an iPhone’s world?
Right now, customer experience is getting turned upside down. It’s not a gentle process – expect alarm bells, red flashing lights, and some very public, very embarrassing failures.
Julian and Christopher have a simple question to answer: how do you take that extraordinary risk, and come out the other side even stronger?
Join us for a conversation covering the CX trends of 2024, the shrinking role of humans in customer service, and – of course – the intense market pressures that will either create diamonds… or just crush you.
