Our Mission Is to Make Customer Service Easier

Imagine how irritating it would be if you went into the same coffee shop every day but the barista never remembered your order.

That’s the case with 99% of contact centers.

It’s hard to find a company where, if you call them up, they’ll say, “Are you phoning about what you emailed us about earlier?”

I find it unbelievably irritating if I contact a company and they haven’t got the slightest clue what I did last.

That’s a particularly *large* problem that @babelforce can solve.

Our mission is to provide our clients with the tools needed to deliver the best customer experience quickly and repeatedly.

#CustomerExperience #CX