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The #1 Frustration for Call Center Leaders
Why I Like Hiring People Who Are Better Than Me
How We Help Movers and Makers in CX
The Right Way to Build Complex Integrations
Guiding Principle: There Are No Users Only People
How can companies deal with people lacking tolerance
Most Call Centers Are Deploying the Wrong Automation Solution
Our Mission Is to Make Customer Service Easier
Essays vs. Books
Took My First Holiday in 8 Years
3 Things I’ve Learned From Adrian Swinscoe
Our Solution Is Designed Around Three User Experiences
Frustrations Customer Service Centers Are Facing
Why did I start babelforce
Auto-scheduling outbound calls in Freshdesk
Control And Tag Recordings In Zoho CRM
Send call data to a webhook in Zapier
Push data to custom dataset in Geckoboard
Control and tag recordings in Freshdesk
Advanced click-to-call in your web app
Add SMS to ticket in Zendesk
add-magic-video-predictive-dialer-call-sends-data-to-freshdesk-ticket
