Whose infrastructure is it anyway?
Adopting cloud call center infrastructure should be straightforward. But, when a business chooses the wrong vendor, they can get trapped with a solution that limits call quality
Adopting cloud call center infrastructure should be straightforward. But, when a business chooses the wrong vendor, they can get trapped with a solution that limits call quality
In the European Union and elsewhere, data protection legislation has a concrete effect on business processes involving call recording. There are national laws with which to