Does Your Automatic Call Distributor System Have a Future?
The automatic call distributor system is one of the oldest pieces of tech in the call center. Based on some of the customer service out
The automatic call distributor system is one of the oldest pieces of tech in the call center. Based on some of the customer service out
Customers want a personalized service that you can only offer with better call routing. So what are the obstacles, and how do you overcome them?