Our Solution Is Designed Around Three User Experiences
@babelforce is a No-Code platform that provides customer experience “Lego blocks” that you put together to build customer service processes.
In a nutshell, this is what we promise our customers:
Whatever ideal process you can draw on a whiteboard, you can build 95% of it quickly and without any code
Here’s what it looks like on the ground for your team:
1. The builders:
They plug together No-Code Lego blocks to build out new and improved processes, like automated call routing, virtual queueing, or offering WhatsApp automation.
2. The managers:
They oversee new business initiatives, all using the same platform, which are fast, flexible, and don’t require new IT projects.
3. The agents:
They interact with customers without the frustrations of fighting with different tools or manually seeking out data.
Each of these personas can learn, in just a couple of hours, to work in a simpler, more independent and more flexible way.
Feel free to reach out to me with your questions about how we help organizations solve their burning problems with a few No-Code Lego blocks.
#CX #CustomerExperience
