Ideal Call Center Solutions Designed by You
Explore our range of product integrations and bring the deep functionality of babelforce into your existing toolkit.
Flexible
Select pre-built functions from the babelforce platform and add them to your existing call center solutions.
Secure
Rest easy knowing that we don't store your customer data – our approach is "just in time and need to know".
Robust
Guarantee your customers crystal clear voice comms with our enterprise-grade global telephony platform.
Intuitive
Create the customer services you've always wanted with our suite of easy-to-use
No-Code visual tools.
Add babelforce flexibility to your infrastructure
Integrate easily. Integrate once.
Our deep-data API integration is the gold standard for connected systems. Turn disparate tools into a single, synchronized call center solution – all in just a few clicks.
Why babelforce?
90%
Automate up to 90% of daily tasks using a mix of pre-built and custom automated processes.
€5 million
Reach a net benefit of up to €5 million per 50 agents by adopting new ways to provide service.
8 weeks
Go from proof of concept to full deployment in just 8 weeks, with minimal disruption.
Discover some of the incredible use cases babelforce brings to call center globally
- 2-way SMS conversations
- Click2Call for no-hassle outreach
- Customizable call recording setup
- Screen pop caller and account info
- Automated ticket creation and updates
- Configurable "display as" contact numbers
- Pre-built and customizable contact workflows
- Fully integrated data for single source of customer insight
Tackle complexity head-on
The babelConnect app from babelforce works within your existing Helpdesk or CRM, adding world-beating CX functionality to the call center solutions you already have. Using babelforce is child’s play for agents, and gives your operational teams a whole world of customizable service automation to explore.
Book your demo today!
