The right customer at the right time How likely is a business to say: “Nah, we don’t want to actively get feedback from our customers”? In fact, most consumer-facing businesses put particular emphasis...
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In this series of posts, we have already looked at a few of the ways to use a dialer; such as customer retention and debt recovery, I will in this piece...
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Now that we have seen that an integrated dialer can not only bring sales acceleration activity thanks to a higher quantity of outbound call, it can also help increase your...
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It is hard to take care of existing customers. I have worked in many sales teams. I also help sales, customer retention and success teams everyday. And only a small...
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One of the most powerful tools in a contact center’s arsenal is the dialer. Not necessarily the dialer itself - that is just one component. But a high-quality dialer deeply...
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Sales acceleration – is it as important as they say? Absolutely. Is it as complicated as they say? Not necessarily...
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Sales acceleration is about making every part of the sales processes faster. The sales function of any company involves numerous complex interactions and systems. A sales acceleration initiative aims to maximise...
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At the most basic level, a dialer is a system that places outbound calls from a contact center to customers. The aim is to reduce the cost of placing phone...
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