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Your customers use Whatsapp… Why doesn’t your business?

Your customers use WhatsApp… Why doesn’t your business?Is WhatsApp on your radar? More and more companies are embracing WhatsApp as an essential customer service channel.Take RentMantra for example; they implemented WhatsApp to give customers more direct access to services, and have seen a 15% increase in sales*.Why are others unsure about taking that first step?Two experts in this field – Jonathan Baer and Pierce Buckley – discuss the “how” and the “why” of using WhatsApp for customer services.

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